Oztix Check-in Help
Issues Logging In
Please check your email address and password No events foundCommon Error Messages
There is an error using compatibility mode The guest could not be added Barcode already checked in No match foundOther Issues
Unable to find a ticket in the guest list Register button has replaced the check-in buttonNo events found
You have not created any events within Oztix Studio.
Login to Studio and make sure you have an event showing.
The event is not within the Eligible time criteria
From within Studio check the dates of your event. Only events that are due to start within the next 7 days, or have finished within the past 7 days will be available within Oztix Check-in.
You have not been linked to the event
If you were not the creator of the event, your Studio account will need to be linked to the event in order for it to show up in Oztix Check-in.
Login to Studio and make sure the event you want to download is listed.
If you are unable to see the event in Studio then contact the creator of the event and ask them to add your email address as a User within Studio.